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Medical Administrative - Patient Service Representative

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Houston is a large metropolis in Texas, extending to Galveston Bay. It’s closely linked with the Space Center Houston, the coastal visitor center at NASA’s astronaut training and flight control complex. The city’s relatively compact Downtown includes the Theater District, home to the renowned Houston Grand Opera, and the Historic District, with 19th-century architecture and upscale restaurants.
  • Profession:

    Medical Administrative  
  • Specialty:

    Patient Service Representative  
  • Location:

    Houston, TX 77089  
  • Start date:

  • Duration:

    13 Week(s)
  • Status:

  • Term:

  • Job Id:



ProHealth Staffing is seeking a Patient Service Representative 

The Patient Service Representative will provide support for the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties.

  • Answers the telephone and either responds to inquiries or directs caller to appropriate personnel or initiates a triage slip
    for response by medical personnel.
  • Schedules appointments and makes follow up calls.
  • Provides exemplary customer service; treats patients and coworkers with courtesy and discretion. Greets and
    directs patients, salespeople, and visitors.
  • Verifies patients insurance and determines eligibility.  
  • Registers patients by verifying that patient's records are up to date and accurate. Makes appropriate changes in
    computer system and on patient's chart.
  • Collects payment from patients, applies payments and adjustments to patient accounts.
  • Takes messages and delivers them to health professionals.
  • Reviews medical records for completeness, assembles records into standard order, and files records in designated
    areas according to applicable alphabetic and numeric filing systems. 


  • High School Diploma or GED
  • 1 year of experience required.

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